The Arc of Fresno/Madera Counties collects opt-ins for SMS messaging verbally at our physical locations or over the phone. When a customer is registered for the first time, they are asked to provide their phone number, and our staff is trained to ask whether the customer would like to opt in to SMS-based notifications. During this process, customers are verbally informed that message and data rates may apply, message frequency may vary, and that they may text HELP for support or more information, or STOP to unsubscribe at any time.

By opting in, you consent to receive SMS messages from The Arc of Fresno/Madera Counties, which may include service updates, scheduling information, reminders, confirmations, safety alerts, or other operational communications related to our services. SMS communications are intended solely to support and enhance your experience with The Arc of Fresno/Madera Counties.

The Arc of Fresno/Madera Counties is committed to protecting your privacy. Your phone number and any associated personal information will not be sold, rented, or shared with third parties for marketing or promotional purposes. We use your information only as necessary to provide our services, fulfill operational needs, comply with legal requirements, or communicate essential updates. We maintain reasonable administrative, technical, and physical safeguards to protect your data.

By continuing to use our services and providing your phone number, you acknowledge and agree to these SMS Messaging Terms and our broader Privacy Policy. If you wish to unsubscribe at any time, simply reply STOP to any message. For help or additional information, reply HELP or contact us using the information provided on our website.