Principles We Live By

The Basic Principles for a Collaborative Workplace

The Basic Principles are a set of concrete actions that can help put our shared values into action, so that our actions match our values. They help to keep Arc’s core values alive and visible, encouraging us to work collaboratively to meet the needs of those we serve, which is our number one priority. All Arc staff, at every level, receives training in the Basic Principles as part of their orientation process. Additionally, refresher classes for all staff are held periodically.

1. Focus on the situation, issue, or behavior, not on the person.

  • Take a broad perspective
  • Maintain an objective outlook
  • Consider other points of view

    2. Maintain the self-confidence and
    self-esteem of others.

    • Express and show your confidence in others
    • Recognize accomplishments
    • Encourage people to express their ideas
    • Encourage people to use and expand their skills, knowledge, and abilities

      3. Maintain constructive relationships.

      • Use every interaction as an opportunity to build relationships
      • Acknowledge problems openly and honestly
      • Deal with conflicts as the arise
      • Share information

      4. Take the initiative to make things better.

      • Look for improvement opportunities
      • Stay informed
      • Take the approach that there is a solution to every problem
      • Plan ahead

        5. Lead by example.

        • Follow through on your commitments
        • Admit your mistakes
        • Acknowledge your feelings about change
        • Push yourself and others to try new ways of doing things

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